At Sparkup Marketing, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.
1. Information We Collect
We may collect and process the following personal data:
- Contact data: name, email address, phone number, company name provided when you contact us or sign up for services.
- Usage data: information about how you use our website and services (IP address, pages visited, device and browser data).
- Communications: records of correspondence with you including emails, messages, and calls related to service delivery.
- Payment data: billing information required to process payments (we may use third-party payment processors who handle and store full payment details).
2. How We Use Your Information
Your data is used for purposes including:
- Providing, managing, and improving our services.
- Responding to inquiries and communicating about projects, proposals, invoices and support.
- Processing payments and sending billing-related communications.
- Marketing communications (with your consent where required), such as newsletters and promotional offers.
- Compliance with legal obligations and dispute resolution.
3. Legal Basis for Processing
Where applicable (for example under GDPR), we will process personal data based on:
- Performance of a contract (to provide the services you requested).
- Your consent (for direct marketing and certain optional features).
- Compliance with legal obligations or legitimate business interests (such as fraud prevention and bookkeeping).
4. Cookies & Tracking
We use cookies and similar technologies to analyse website traffic and improve user experience. You can manage cookies through your browser settings. Disabling cookies may affect certain features of our website.
5. Third-Party Services
We may share data with trusted third parties who help us operate (e.g., email platforms, analytics providers, advertising partners, payment processors). These parties are contractually bound to protect your data and only process it for the purposes we specify.
6. Data Security
We implement reasonable technical and organizational measures to protect personal data against unauthorized access, loss, theft, or alteration. However, no system is completely secure and we cannot guarantee absolute security.
7. Data Retention
We retain personal data only as long as necessary to fulfill the purposes described, comply with legal obligations, resolve disputes, and enforce our agreements. Specific retention periods depend on the nature of the data and applicable law.
8. Your Rights
Depending on your location and applicable law, you may have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate or incomplete data.
- Request deletion of your personal data (subject to legal exceptions).
- Object to or restrict processing of your data.
- Request portability of your data.
- Withdraw consent where processing is based on consent.
To exercise these rights, please contact us using the details below. We may ask for identification details to verify your request.
9. Children
Our services are not directed at children under the age of 13 (or the minimum age in your jurisdiction). We do not knowingly collect personal data from children. If you believe we have collected data from a child, contact us to request deletion.
10. International Transfers
Data may be processed or stored in countries other than your own. Where transfers occur, we use appropriate safeguards to protect your data in accordance with applicable law.
11. Changes to This Policy
We may update this Privacy Policy occasionally. Changes will be posted on this page with an updated Effective date. Continued use of our services after changes indicates acceptance.
12. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, contact us:
- Email: soma@sparkupmarketing.in
- Phone: +91 99872 13417
- Locations: Mumbai & Jaipur
Note: This Privacy Policy is a general template and may not cover every legal requirement for your jurisdiction. For full compliance (including GDPR, CCPA or other regional laws), please consult a legal professional.